What our Customers say...
Water Damage Testimonials
"Special thanks to Manager Pete, your help was very much appreciated when insurance was being difficult with our loss."
I encountered a flood due to washing machine hose, I must admit I was very overwhelmed with this being my first water damage. I called SERVPRO and instantly felt at ease, Dan was very knowledgeable and sympathetic to my needs. His response time was unbeatable, there was a crew at my home within 2 hours. The crew was professional, trustworthy and knowledgeable. They worked very hard, they were courteous, clean and timely, they also kept me informed from the beginning to the end of the process.
I came home to a leak in my bathroom that had saturated the ceiling, walls and floor and created a real mess. I called SERVPRO who arrived extremely quickly and ready to help. They assessed the situation and walked me through the entire process from the initial clean up and treatment to how they would work directly with my insurance company to handle billing. There team worked efficiently and were professional and courteous the entire time.
I am writing this letter to thank all of those responsible for the coordination, supervision and implementation of the restoration performed at our Church.
As you know, the project involved drying and cleaning the areas affected, repairing the ceiling, painting, and putting the "finishing touches" on the walls, pews and carpeting. The job was coordinated quickly, efficiently, reassuringly and with negligible inconvenience. We are very grateful to James Teti and those with whom he works.
Client Satisfaction Survey: "I called Jim who went to another job and told him nothing was happening, and he was extremely attentive and kept me informed." (water damage due to dishwasher)
Client Satisfaction Survey: "Everything was handled greatly. Very good service!!"
"SERVPRO came to my rescue so fast. My free estimate was done within the day I called and service started that night, just as requested. My home was done in time for my daughter's birthday party."
My home is also my office, so when water damage affected my entire first floor, I was nervous about how the timeline for repairs would disrupt my work. SERVPRO staff, Jermaine and Pete, did an amazing job at making sure everything was organized and under control throughout the entire process, and I couldn't be happier to have my home and office looking better than ever, in such a short time.